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ccf3
Member
ccf3
December 18, 2016 5:45 pm

FINANCE ON DEMAND VALID?

T-squared
Member
T-squared
November 30, 2017 5:06 pm

Tried for 3 months. Net loss. Didn’t even pay its own way for the cost of the subscription. Left me with no confidence in their recommendations.

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Cliff Troyansky
Cliff Troyansky
April 4, 2019 9:35 am

I subscribed to Zacks service and for my $350 for a year I got the lower end portfolio info, under 10, home run, etc.. I really don’t think they include the sells when they are 20% or more down into the overall profitability.

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freeindeed
Member
freeindeed
January 20, 2023 6:46 pm

I just got off the phone with a zacks customer service man named Niko Yokosawa.
I stated I would like to cancel my (premium) service. He said a few words and the line went silent. He did not say what he was doing or say goodbye. Then I asked for a refund. He mumbled a few words and the line went completely silent. I waited 1 or 2 minutes and I said are you still there? He said oh I thought you hung up.
Then he started interrogating me about the history of my subscriptions with Zacks & my cancellations and he demanded answers to why I cancelled subscriptions. He gave me the entire history of every subscription & cancellation and demanded to know “Is there something wrong with our service?”
Then he accused me of using the service to gain certain information.
So I explained some of my investing strategy and budget strategy and cancellation reasons.
After going through my entire personal history with Zacks and after I gave some explanation he finally ended the interrogation. But he still would not even say goodbye to end the conversation. So I said have a good weekend and he mumbled something back.
Really you wonder what kind of work culture do they have at zacks that the workers are so impolite and borderline abusive. I would guess I would not want to work there.

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