written by reader Getting money back from Coinbase

By Anonymous Questions, March 20, 2018

I have a question concerning cryptos and then sending them to exchanges. Please keep in mind I am new to this and not tech savvy nor am I some young person who has a quick grasp on new technology. But I do know when I have money that disappears from my accounts!
When I first got into this, which was this year, I wanted to move BTC to Kraken so I thought I sent a test amount of a small quantity which went through. Then I sent another small amount which also went through. I did this again with a larger amount, testing the water. My final transfer was for a larger sum, which also went through. These coins were all sent from Coinbase. I admit it wasn’t a huge amount of money, only $548.87, but for someone on Social Security that is a huge amount.
This is my problem….somehow along the way, all of the coins ended up at a site called BlockCypher. I have no idea how or why. I contacted them and they said that BlockCypher does not control the Bitcoin / Ethereum / Litecoin / Doge / Dash networks, nor do they control any funds. That I should contact Coinbase so I did. Coinbase says they are not responsible. I guess what I want to know is how did they get there and how do I prevent it from happening again. Do you think I can I get the coins back?
What is BlockCypher anyway? I am afraid now to send any coins for fear of it happening again. This Cypto World is all new and confusing to me, as I’m sure it is to many others! I’m trying very hard to understand it though. That’s why I try to turn to those who know more than I do for advise when I need it!
Thank you in advance for any help you may be able to offer.

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Michael
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Michael
March 23, 2018 5:12 pm

I too use Coinbase but never had this problem. Try this link, hopefully it will help.

https://decentral.zendesk.com/hc/en-us/articles/115000161433-How-do-I-check-my-transactions-on-Blockcypher-#find_out_failed.

Or just Google “How do I check my transactions on Blockcypher” if you don’t trust my link :-).

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Pam Huff
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Pam Huff
March 23, 2018 6:03 pm
Reply to  Michael

Thanks for answering! So what is BlockCypher? I checked the link you provided and mine shows it as received, sent and confirmed, but, it never showed up in my Binance acct. So now what? I know it’s not $1000’s of $$ but it still hurts. Makes me mad more than anything because I don’t understand it!

Michael
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Michael
March 26, 2018 2:51 pm