written by reader Coinbase security and regaining entry to my account

By 1transplant, April 15, 2021

I posted about this subject once before but somehow didn’t get back to see any replies. So forgive me but I need help. I can’t get into my coinbase account. Is there any way to regain my account when Coinbase codes are always ‘invalid’, my email address isn’t recognized, etc? Two step identification doesn’t even get to the second step.
Is there anyone else who has had this problem and found a solution? Is there anyone who takes on Coinable and get solutions? I am willing to pay for success.
Thanks for any help.

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Travis Johnson, Stock Gumshoe
April 15, 2021 11:48 pm

Sounds frustrating, sorry. Haven’t had issues with that, but their support pages are here if you haven’t come across them yet: https://help.coinbase.com/en/coinbase/getting-started/other/how-can-i-contact-coinbase-support

👍 17820
April 16, 2021 2:18 am

Please be very patient while using coinbase, their customer service is terrible. It takes them two mont to reply to any enquiries. After using COINBASE for 6 months I am still unable to buy coins with fiat money (link my bank account) and I am tired of waiting months for reply that is very general and don’t solve the specific problem.
My situation is slightly different because I live in UK. My husband is using Crypto.com and they apologise if the reply takes longer than 24h.
Due to poor customer service there is no way I will ever invest in COINBASE

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