written by reader Coinbase troubles

By 1transplant, April 2, 2021

Hi,
Has anyone else had trouble accessing your account on Coinbase? I have an authenticator, enter the code from the authenticator and repeatedly get the message ‘invalid code’. Coinbase help hasn’t been any help with their canned FAQs. Responding to their suggestion to email coinbase support.com got me a message from Yahoo to correct the email address.
Any suggestions?

Thanks for any help.

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Irregular
April 3, 2021 11:23 am

I had problems a few months ago. They suddenly said I needed to RE-verify my ID again. Their support was useless – kept emailing incorrect information and instructions to me. It took 2 months to fix. I now only leave only a very small amount on Coinbase.
Persevere with support and try different things to fix it.

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