Seeking Alpha

Overall Rating

Rating: 2.6/5. From 17 votes.
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Investment Performance

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Rating: 2.8/5. From 28 votes.
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Quality Of Writing/Analysis

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Value For Price

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Rating: 3.4/5. From 21 votes.
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Customer Service

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Rating: 2.6/5. From 17 votes.
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22 Comments
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Debra009
Member
Debra009
January 29, 2019 10:38 pm

A lot of money for services that are average on their best day. When you add in the fact, that customer service is virtually non existent and that cancelling your subscription is a monumental nightmare, one would be best served by walking away. I always subcribe to any new service with my AMEX platnium, they go out of their way to protect their customers and in this instance I had to call AMEX and ask them to handle the issue as after three attempts I could not stomach calling them again. AMEX handled the issue and i got all my money back.

Before you join any service, read their refund policy and test their customer service. If they fail to respond in a timely manner it should be taken as a warning signal. Next read the reviews as they provide invaluable information.

👍 23
rams77
Irregular
September 21, 2020 12:55 pm

thanks that is great information! I like how you use the Platinum card

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