Publisher
Zacks
Description
Access to Zacks Rank and Zacks Equity Research on all the companies they cover.
Overall Rating
Rating: 3.7/5. From 21 votes.
3.4
Rating from 78 votes
If you’ve subscribed to Zacks Premium, please click the stars below to indicate your rating for this newsletter, and please share any other feedback about your experience using the comment box below.
Investment Performance
Rating from 20 votes
Rating: 3.4/5. From 20 votes.
Your vote
- 5 Stars 3 Votes
- 4 Stars 7 Votes
- 3 Stars 6 Votes
- 2 Stars 3 Votes
- 1 Stars 1 Votes
Quality Of Writing/Analysis
Rating from 17 votes
Rating: 3.5/5. From 17 votes.
Your vote
- 5 Stars 2 Votes
- 4 Stars 7 Votes
- 3 Stars 6 Votes
- 2 Stars 2 Votes
- 1 Stars 0 Votes
Value For Price
Rating from 20 votes
Rating: 3.1/5. From 20 votes.
Your vote
- 5 Stars 4 Votes
- 4 Stars 4 Votes
- 3 Stars 4 Votes
- 2 Stars 5 Votes
- 1 Stars 3 Votes
Customer Service
Rating from 21 votes
Rating: 3.7/5. From 21 votes.
Your vote
- 5 Stars 6 Votes
- 4 Stars 8 Votes
- 3 Stars 3 Votes
- 2 Stars 2 Votes
- 1 Stars 2 Votes
FINANCE ON DEMAND VALID?
Tried for 3 months. Net loss. Didn’t even pay its own way for the cost of the subscription. Left me with no confidence in their recommendations.
I subscribed to Zacks service and for my $350 for a year I got the lower end portfolio info, under 10, home run, etc.. I really don’t think they include the sells when they are 20% or more down into the overall profitability.
I just got off the phone with a zacks customer service man named Niko Yokosawa.
I stated I would like to cancel my (premium) service. He said a few words and the line went silent. He did not say what he was doing or say goodbye. Then I asked for a refund. He mumbled a few words and the line went completely silent. I waited 1 or 2 minutes and I said are you still there? He said oh I thought you hung up.
Then he started interrogating me about the history of my subscriptions with Zacks & my cancellations and he demanded answers to why I cancelled subscriptions. He gave me the entire history of every subscription & cancellation and demanded to know “Is there something wrong with our service?”
Then he accused me of using the service to gain certain information.
So I explained some of my investing strategy and budget strategy and cancellation reasons.
After going through my entire personal history with Zacks and after I gave some explanation he finally ended the interrogation. But he still would not even say goodbye to end the conversation. So I said have a good weekend and he mumbled something back.
Really you wonder what kind of work culture do they have at zacks that the workers are so impolite and borderline abusive. I would guess I would not want to work there.